Bali Privilege Club Support
If any Bali Privilege Club partner refuses to provide you with the applicable discount, please contact our support team via WhatsApp.
To help us review your request, please send:
- the partner’s name and the date of your visit;
- a brief description of the situation;
- a photo of your Bali Privilege Club card;
- a photo of the receipt or proof of payment;
- your payment details for reimbursement of the discount you were unable to receive;
- your preferred method of receiving the reimbursement.
Our team will review your request and contact you if additional information is required. Reimbursement may be provided after verification of the submitted information and confirmation that the discount was not applied.